Practice Management

Charlotte Luck

Charlotte joined the surgery as our Practice Director on 10 January 2022. She has a proven track record in General Practice, having recently worked at another local surgery and having been awarded UK Practice Manager of the Year in 2020. 

Charlotte is supported by the following managers:

Jackie Smith (Finance Manager)

Martha Newman (Operations Manager)

Joanne Matthews (HR and Administration Manager)

Charlotte Marco (Dispensary Manager)

Annabel Garnham (Reception Manager)

Aylish Manser (Administration Supervisor)

Karen Smith (Reception Supervisor)

Jaqs Hendry (Reception Supervisor)

Amanda Cubbidge (Dispensary Supervisor - Buxted)

Louise Da Veiga (Dispensary Supervisor - East Hoathly)

Reception

Our reception team are your first point of contact and are on duty during opening hours. They are responsible for all appointment scheduling and will answer all phone calls and receive all patient enquiries. Our reception team is overseen by Annabel Garnham, Reception Manager. 

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