We make every effort to give the best service possible to everyone who attends our practice. However, we are aware that things can go wrong resulting in a patient feeling that they have a genuine cause for complaint.
Please see our practice complaint leaflet below for information and guidance on how to make a complaint to the practice.
Complaints procedure leaflet
To pursue a complaint, please complete the attached form or send an email to our practice inbox, sxicb-esx.buxted@nhs.net. Our complaints manager will deal with your concerns appropriately.
Patient complaint form
If you are making a complaint on behalf of a patient at the practice, please complete the following form or send an email to our practice inbox, sxicb-esx.buxted@nhs.net
Third party patient complaint form