About us

We are are a medical partnership providing medical services across three sites, Buxted, East Hoathly and Horam (Manor Oak Surgery). We offer a full range of services and facilities for NHS patients.

We are contracted by NHS Sussex to provide General Medical Services to patients registered at the practice. We are led by three GP partners, Dr Wright, Dr Gill, Dr Perry and more recently our Practice Director, Charlotte Luck who joined us in January 2022. For further information about our history please see here.

Patients have a right to a good standard of medical care, to be treated with consideration and dignity and have their privacy respected. Patients also have a right to have their views about their condition taken into account and be fully involved in decisions about their care.

We are confident that our website will provide clear and concise help and give our patients the information they require in an easy and convenient format. It has been designed with the patient’s needs at the forefront of everything, from checking surgery times to letting us know what you think of us.

Current demand

In common with GP surgeries across the UK we are currently in the position where demand for our services often  exceeds our on the day capacity. We are, however, part way through a programme to recruit further clinical and administrative colleagues.  We are completely committed to our patients and your care is our first priority. We recognise it is frustrating  for all involved on those occasions where we are unable to offer a requested appointment. Thank you for bearing with us.  The plans we have made will take some time to embed and be fully operational, but we expect all patients will see a significant increase in appointment availability as we near the end of 2022. We are also making other administrative changes which will improve the service we are able to offer all patients

If you are feeling unwell, instead of contacting the surgery,  you may also find the following helpful

Contacting NHS111 for advice and support

Visiting your local Community Pharmacist

Attending your local Urgent Treatment Centre / Walk-in-centre which is located in Lewes. 

Urgent Treatment Centre
Lewes Victoria Hospital
Nevill Road
LEWES
East Sussex, BN7 1PE

Tel: 01273 666492

Our practice mission statement:

To place patients at the heart of all we do recognising that every patient matters

Our vision: 

To be a centre of excellence delivering high quality compassionate care with a commitment to improving wellbeing and health outcomes for our patients

Our values: 

Working together

Everybody matters

Compassionate

Accountable

Respectful

Empathetic

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Serving You

Our dedicated team are here to treat a range of minor ailments as well as providing specialist management of long-term conditions and clinics covering a wide range of healthcare issues. The technology also means you can now do a lot of things from the comfort of your home such as order a repeat prescription or cancel an appointment.

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Partners in Care

Once registered, patients and healthcare professionals work together to ensure the most appropriate care is provided. This partnership philosophy extends even further and our active patient group exists to make sure that patient needs and the practice offering are always heading in the same direction.

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Access

All three medical centres are accessible and equipped for the disabled. There are allocated parking spaces available, wheelchair access and toilets with easy access at all sites. At our East Hoathly site there are hearing loops in all of the consulting rooms and there is a portable induction hearing loop at the Buxted and Manor Oak Medical Centres.