From Monday 23rd March East Hoathly Medical Centre will not be opened for clinical use, due to staff shortages and increased workload due to the Covid-19 outbreak. All patients will be telephone triaged via GPs at the Buxted Medical Centre (01825 732333) and Manor Oak Surgery (01435 812323)
THE DISPENSARY AT EAST HOATHLY WILL REMAIN OPEN - USUAL HOURS UNTIL FURTHER NOTICE
BUXTED PHARMACY HAS NEW OPENING HOURS 9-5.30 WITH A BREAK FROM 1-1.30
We are no longer booking appointments in at reception desk at either Buxted or Manor Oak. All on line appointments have been suspended. All appointments will be telephone triaged and no face to face appointments will be booked with the GP prior to a telephone consultation. Due to the increase in demand and staff shortages the telephones at Buxted will be turned off for half an hour at 11am and 4.30pm
We are currently experiencing an increase in requests for repeat prescriptions at both Buxted and East Hoathly so please allow us up to 5 days for them to be processed. Please note: there are currently no drug shortages.
Whilst we can currently continue normal deliveries to our housebound and elderly patients' we are unable to extend this service. If you are unable to collect your medication from the practice because you have been advised to self isolate or have been told by 111 to do so, please make personal arrangements for a friend or relative to collect on your behalf.
We apologise for any convenience caused and thank you for your understanding during this difficult time.
General information on Covid-19 can be found on https://www.nhs.uk/conditions/coronavirus-covid-19/.
We know that many of you are keen to self manage where possible but aren't always sure where best to get your information from. So, we would like to develop a self care strategy for our practice. Our Patient Participation Group (PPG) already displays information in the reception area at Buxted on selected topics.
We might include a self care area on this website which you can access to get info and also find links to useful websites and leaflets to help you when appropriate, rather than seeking an appointment.
We would also like to know of any other ways you might want information about health and long term conditions, that we do not already offer, such as via YouTube or educational talks. The link below gives access to very useful information on common complaints eg sore throat, strains and sprains and the common cold
Patients are invited to read our newsletter which also gives useful a useful update both on practice information and health related topics. Our current Health Awareness topic is " Coronavirus". Please look under the Have your say-Patient Group- section of this website for further information
Help and advice from our Pharmacy Manager
Nick Humby is our Pharmacy Manager. He works every weekday except Wednesday when our Superintendent Pharmacist Bridget will be here. Nick has a wealth of experience and can give lots of help and advice on minor ailments and medication.