Latest News

4 August 2022- Flu appointments now available

Flu appointments for 'over 65s' and those aged '18 to 65 and at risk' are now available on the following Saturdays at Manor Oak, Buxted and East Hoathly:
Saturday 17th September
Saturday 24th September
Saturday 15th October
Saturday 22nd October
Please telephone our dedicated vaccination line on 01825 732333 (pressing option 6) to book in for your appointment. The vaccination line is manned 9am to 1pm Monday to Friday.
Alternatively you can book in via email using the email address below, or by visiting our reception in person
sxicb-esx.buxtedehmo.vaccinationinfo@nhs.net
For those aged 50-64 with no underlying health conditions you are eligible for a flu vaccine from the NHS, however, it will not be possible to immunise you until November. This is in order that we can prioritise those 'at risk' first. Further details to follow nearer the time.
Many thanks for supporting the surgery and for getting your flu vaccine with us.
Further details of eligibility for the flu vaccine can be found in the below link.

1- August Recruiting- Clerical Assistants 

Due to increased demand we are looking to recruit three new clerical assistants to join our expanding team. The role is varied, however, main duties will include greeting patients, answering the telephones, assisting with medical paperwork and other associated administration.
There are a number of shifts available working across our Buxted, East Hoathly and possibly Manor Oak site. The times for the shifts are generally 7.45am to 1.30pm and also 1.30pm to 6.30pm. We presently have availability on each day.
You can expect to receive full training and a supportive work environment in which your efforts are appreciated.
If you are positive and have a ‘can do’ attitude and you wish to join a team with strong management support and an environment where you are encouraged, please email your CV to joanne.matthews6@nhs.net along with a covering letter explaining why you would like to be considered for the position. Please email your your CV before 9am on Wednesday 17 August.
Many thanks

11 July 2022- A few tips for the hot weather... coping with the heat 

Heat exhaustion is a heat-related illness that can occur after you've been exposed to high temperatures. Learn the symptoms and what to do if you or someone else shows signs of heat exhaustion.

8 July 2022- change in guidance on mask wearing- masks required again

With the numbers of positive COVID-19 cases increasing in all age groups in Sussex as well as across the UK, NHS Sussex has taken the decision to re-instate face mask wearing in all clinical settings with immediate effect.
We should therefore be grateful if all patients and visitors arriving at the surgery ensure they bring and wear a face covering.
Many thanks for your cooperation

Thursday 30 June 2022- afternoon closure

Like other local surgeries we will be closed on the afternoon of Thursday 30 June for protected time and mandatory staff training. 

We will be open as usual on 1 July but if you require anything urgent that cannot wait until we reopen, please call HERE which is an outside provider on 0300 020 0550 for medical help and support.  Please do not call NHS 111 during the hours of 12:30pm to 6:30pm. 

Remember, you can always visit your local pharmacy as usual for minor ailments. FYI the Buxted Pharmacy will remain open on the afternoon of 30 June.

27 June 2022 - Face mask update (this guidance has now changed)

See later post on 9 July for further details

Due to a relaxation in the infection prevention control guidance issued by NHS England, patients who enter GP practices in England are no longer required to wear a face mask unless they have respiratory symptoms.
Wearing a mask in the surgery will therefore now come down to personal preference unless patients are suffering with respiratory symptoms, and in this case they would be required to wear a mask.
If patients wish to wear a mask whilst on our premises, we request that they bring these themselves. Masks will no longer be provided by the surgery, hand sanitiser remains available whilst on surgery premises.
Many thanks

Thursday 30 June 2022 - afternoon closure

Like other local surgeries we will be closed on the afternoon of Thursday 30 June protected time and mandatory staff training. 

We will be open as usual on 1 July but if you require anything urgent that cannot wait until we reopen, please call HERE which is an outside provider on 0300 020 0550 for medical help and support.  Please do not call NHS 111 during the hours of 12:30pm to 6:30pm. 

Remember, you can always visit your local pharmacy as usual for minor ailments. FYI the Buxted Pharmacy will remain open on the afternoon of 30 June.

17 June 2022- tips for coping with the hot weather today 

Here are some tips for coping with the hot weather today:
☀️Look out for those who may struggle to keep themselves cool and hydrated – older people, those with underlying health conditions and those who live alone are particularly at risk
☀️Stay cool indoors – many of us will need to stay safe at home this summer so know how to keep your home cool
☀️Close curtains on rooms that face the sun to keep indoor spaces cooler and remember it may be cooler outdoors than indoors
☀️Drink plenty of fluids and avoid excess alcohol
☀️ Never leave anyone in a closed, parked vehicle, especially infants, young children or animals
☀️ Try to keep out of the sun between 11am to 3pm
☀️ Walk in the shade, apply sunscreen regularly and wear a wide brimmed hat, if you have to go out in the heat
☀️ Avoid exercising in the hottest parts of the day make sure you take water with you, if you are travelling
☀️ If you are going into open water to cool down, take care and follow local safety advice
Further information can be found at the below link

16 June 2022  - HCA staff sickness 

We’ve been struggling with staff sickness (including covid) in particular across our HCA team this past month. Despite lining up extra cover, unfortunately our replacement cover have also experienced last minute sickness or family sickness which have sometimes resulted in very last minute clinic cancellations or cancellations with minimal notice. We recognise that this is really frustrating for those patients booked in and cancelled at last minute, particularly if the appointment has already been postponed before.
As our HCA capacity is already booked a couple of weeks in advance, when staff are unwell, it does take a few weeks to “catch up” despite our best efforts. Thank you for bearing with us- we are very sorry that patients have had their appointments postponed.
Thank you to our reception teams for manning the inbound phone calls whilst trying to rearrange clinics and make outbound cancellations and thank you to many of our other clinicians who have have worked solidly to try and offer extra appointments.
We are hoping to arrange some clinics on a Saturday on a large scale so we can “catch up” our patients. We are just waiting to have confirmation that the hospital lab will be able to process blood results if we send these over on a Saturday. Once we have this confirmation we will look to invite those patients awaiting for blood tests in for appointments.
We will keep you posted.
We are delighted to report that in the past month we have bolstered our team across our sites significantly and allowing for transition and settling in time, our patients should begin to start seeing the benefit of this within the next couple of months if not before.
Thank you for your understanding

 3 June 2022 - Jubilee fete Buxted Sun Safety Stall 

Come and see our sun safety stall at the Buxted Jubilee Fete today next to the Football Club. We have a scavenger hunt, activity pack, free samples as well free squash and water for the children.
The team look forward to saying hello- check our Buxted Facebook page for further information

31 May 2022 Help us help you over the May Bank Holiday weekend

NHS services are currently extremely busy, as we continue to see a rise in demand across all health services.

There are also rising numbers of healthcare staff who are off work with COVID-19.

Together this means health services are working extremely hard to continue to provide the best possible care for those who need NHS help.

Over the Bank Holiday weekend, the NHS is asking the public to help us help you if you need help and support.

Please

  • Use the right services for your needs at the right time – pharmacies and NHS 111 are the best place to start, providing expert help and advice;
  • You can contact NHS 111 24 hours a day by dialling 111 or going online to www.111.nhs.uk 24 hours a day. They can advise, support and direct you to the most appropriate service;
  • Please only go to A&E or Emergency Departments if it is a life-saving emergency;
  • Be patient and kind to our staff - they are trying to keep people safe.

If you do need help there are alternatives to coming to A&E. Our walk in and minor injury services are available to help you with:

  • Uckfield Community Hospital Minor Injury Unit open 8am-8pm every day
  • Lewes Victoria Hospital Urgent Treatment Centre open 8am-8pm every day
  • Crowborough Hospital Minor Injury Unit open 8am-8pm every day

If you need mental health support over the Bank Holiday, the Sussex Mental Healthline offers crisis care for people in urgent need of help with their mental health. It is available 24 hours a day, seven days a week on 0800 0309 500.

See more about the services open this weekend, including the pharmacies open over the weekend: https://www.sussexhealthandcare.uk/keepsussexsafe/help-us-help-you/know-your-services/

18 May 2022- Living with hypertension (high blood pressure)

Many people at risk don’t even know they have high blood pressure. Finding out more about hypertension and how to measure your blood pressure could save your life: https://bit.ly/3kCXijC #LivingWithHypertension

12 May 2022 Obtaining test results

Did you know that you can obtain your test results by downloading and then using the NHS App?
Further details on how to access the app are shown in the video link below

Tuesday 26 April

Like other local surgeries we are closed on the afternoon of 26 April for protected learning time and mandatory staff training. 

We will be open as usual on 27 A but if you require anything urgent that cannot wait until we reopen, please call HERE which is an outside provider on 0300 020 0550 for medical help and support.  Please do not call NHS 111 during the hours of 12:30pm to 6:30pm. 

Remember, you can always visit your local pharmacy as usual for minor ailments. FYI the Buxted Pharmacy and Dispensary will remain open on the afternoon of 26 April.


Help us help you over the Easter Bank Holiday weekend

NHS services are currently extremely busy, as we continue to see a rise in demand across all health services.

There are also rising numbers of healthcare staff who are off work with COVID-19.

Together this means health services are working extremely hard to continue to provide the best possible care for those who need NHS help.

Over the Bank Holiday weekend, the NHS is asking the public to help us help you if you need help and support.

Please

  • Use the right services for your needs at the right time – pharmacies and NHS 111 are the best place to start, providing expert help and advice;
  • You can contact NHS 111 24 hours a day by dialling 111 or going online to 111.nhs.uk 24 hours a day. They can advise, support and direct you to the most appropriate service;
  • Please only go to A&E or Emergency Departments if it is a life-saving emergency;
  • Be patient and kind to our staff - they are trying to keep people safe.

If you do need help there are alternatives to coming to A&E. Our walk in and minor injury services are available to help you with:

  • Lewes Victoria Hospital Urgent Treatment Centre open 8am-8pm every day
  • Brighton Station Medical Practice Walk in service open 8am-8pm every day
  • Crowborough Hospital Minor Injury Unit open 8am-8pm every day
  • Queen Victoria Hospital, East Grinstead, Minor Injury Unit open 8am-8pm every day
  • Uckfield Community Hospital Minor Injury Unit open 8am-8pm every day

If you need mental health support over the Bank Holiday, the Sussex Mental Healthline offers crisis care for people in urgent need of help with their mental health. It is available 24 hours a day, seven days a week on 0800 0309 500.

See more about the services open this weekend, including the pharmacies open over the weekend: Know your services - Sussex Health & Care Partnership (sussexhealthandcare.uk)


We are recruiting- 25 January 2022

In order to increase capacity we are recruiting for a dispenser and a Medicines Counter Assistant. For further information about the jobs please check out our Vacancies page. 

Check out the practice's Facebook page

For regular updates please check our practice Facebook page which can be found at https://www.facebook.com/BuxtedMedicalCentre/ 

We are recruiting- 14 January 2022

Due to increased demand we are looking to recruit five new clerical assistants to join our expanding team. The role is varied, however, main duties will include greeting patients, answering the telephones, assisting with medical paperwork and other associated administration.
There are a number of shifts available working across our Buxted, East Hoathly and possibly Manor Oak sites. The times for the shifts are generally 7.45am to 1.30pm and also 1.30pm to 6.30pm. We presently have availability on each day. We definitely require assistance on our Friday afternoon shift and so ability to work this shift is a pre-requisite.
You can expect to receive full training and a supportive work environment in which your efforts are appreciated.
If you are positive and have a ‘can do’ attitude and you wish to join a team with strong management support and an environment where you are encouraged, please email your CV to samantha.green21@nhs.net along with a covering letter explaining why you would like to be considered for the position.

New Practice Director Joins Team - 10 January 2022

We wanted to announce  the addition of Charlotte Luck to our team as Practice Director. Charlotte joined our team today and she has a proven track record in General Practice, having recently worked at another local surgery and having been awarded UK Practice Manager of the Year in 2020. We look forward to welcoming Charlotte’s positivity and commitment to working with the whole team to develop our offering and service to our patients.

COVID Vaccination Clinics

For patients registered at any of our three surgeries, we have weekly vaccination clinics where appointments can be booked for 1st COVID doses, 2nd COVID doses and boosters.  Clinics run at East Hoathly on Tuesday afternoons and at Buxted on Wednesday evenings.  We also do the occasional weekend clinic, with these dates advertised as and when.

To book an appointment, please phone your surgery after 2pm or contact us via our dedication COVID Information email.

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COVID Safety Measures

While the legal requirement to wear a face covering will be removed from Thursday 27 January 2022, we respectfully ask all patient's who are able to wear face coverings to continue to do so when visiting the practice. This is so that we can help protect our staff and all of our patients, including our most vulnerable ones. 

For further information, please visit: www.england.nhs.uk/2021/07/nhs-patients-staff-and-visitors-must-continue-to-wear-face-coverings-in-healthcare-settings/?fbclid=IwAR0KLyLYYQPg50LdwcldOvJzwVdnxjC0g5Dv2heNoGQAfNgQBWghv6ESuoE 

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COVID Passport

Find out how the NHS App will be used to demonstrate your Covid -19 vaccination status. The NHS App can show this information from 17th May 2021 onwards.

If you do not have a smartphone or tablet and cannot access the NHS App you can call the NHS helpline on 119 from 17th May 2021 and ask for a letter to be posted to you. It can take up to 5 days to receive the letter.

Unfortunately, we cannot provide letters showing your Covid-19 vaccination status.

 

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