BSc. MBBS (London 1987) DGM MRCGP CertFP
BA (Hons) MBBS (London 1996) MRCGP PGCE
We are a training practice. As well as the regular doctors, we sometimes have qualiﬁed doctors working with us for up to 12 months, who are learning about general practice. Consultations are sometimes videoed and inspection of medical records is undertaken for training purposes only. We also have assistants who work part time for family reasons and sometimes locum doctors who are employed to cover absence.
Liz is an Advanced Nurse Practitioners which means she has been assessed as competent in practice using her expert clinical knowledge and skills. She has the freedom and authority to act, making autonomous decisions in the assessment, diagnosis and treatment of patients. She is well placed to manage minor illness conditions for example urinary tract infections, chest ear, nose and throat infections, skin complaints etc
Nicola joined our team in June 2022 as an experienced nurse practitioner. She is able to assist with triage and also complete numerous practice nurse duties.
RGN Senior Practice Nurse
Our practice nurses are available every day Monday-Friday. They syringe ears, dress wounds, give childhood and travel immunisations, take cervical smears, perform ECGs and take blood tests. They have experience in the monitoring of on-going illnesses such as asthma, diabetes and heart disease.
Paramedic, Dementia Clinical Lead and Dementia Care Co-ordinator. James runs dementia service (Golden Ticket) clinics for patients with dementia, their families and carers.
We are in the process of creating an Urgent Care Team who will support our Duty Doctor with those patients who have an urgent on the day clinical need.
Experienced qualified paramedics Dorien, Josh, Reece and Elaine have recently joined our Urgent Care Team. Once they have completed their induction into General Practice (likely towards the end of 2022) we will be able to offer a substantially increased number of appointments 'on the day' to those whom have an urgent clinical need. This will create extra capacity with our GPs for those who have 'routine' (non urgent health matters) they need to discuss with a doctor.
Our healthcare assistants and phlebotomist work under the supervision of our nurses.
They take blood tests, perform ECGs and help with new patient checks.
Charlotte joined the surgery as our Practice Director on 10 January 2022. She has a proven track record in General Practice, having recently worked at another local surgery and having been awarded UK Practice Manager of the Year in 2020. We look forward to welcoming Charlotte’s positivity and commitment to working with the whole team to develop our offering and service to our patients.
Charlotte is supported by the following managers:
Jackie Smith (Finance Manager)
Claire Smith (Administration Manager)
Martha Newman (Operations Manager)
Joanne Matthews (HR Manager)
Charlotte Marco (Dispensary Manager)
Sophia East (Dispensary Manager)
Samantha Green (Reception Supervisor)
Annabel Garnham (Reception Supervisor)
Our reception team are your ﬁrst point of contact and are on duty during opening hours. They are responsible for all appointment scheduling and will answer all phone calls and receive all patient enquiries.
The community midwife is closely involved in the care of all expectant mothers. She can be seen by appointment. The midwives’ oﬃce may be contacted on 01892 654080.
Our district nurses provide nursing care at home for patients unable to attend the practice.
Our health visitors can advise on healthcare and are involved particularly in the care of infants, pre-school children and their mothers, the elderly and handicapped. They may be contacted on 01825 745008 on weekdays.
Our dispensers are responsible for ordering medicines and the preparation of the majority of prescriptions. The dispensary is closed between 1pm and 1.30pm each day.